Adding automation technologies to a legal practice may seem like an easier-said-than-done thing, but if it’s done right, it can dramatically boost productivity. It can also improve client satisfaction, by eliminating monotony from repetitive tasks.
Legal practice automation is a multifaceted endeavor that requires a variety of tools and systems. To maximize the benefits begin by identifying which processes are the most amenable to automation. Start with document creation, document reviews scheduling, client intake, and marketing campaigns.
A good legal document software program can help attorneys quickly create custom documents for each client and case, without having to manually enter information. Document generation is more precise and saves time by using templates for discovery requests and pleadings. Additionally to that, integrating your document automation program with legal practice management software eliminates the need to track the billable hours manually. Instead when documents are created, it’s automatically filed to the correct case and client file, based on the appropriate data inputs.
Attorneys appreciate AI because it frees them of the tedious, repetitive work that is often a part of their job. They can focus on creativity and analytical thinking which is a hallmark of ethical and professional representation.
Clients appreciate the speed at how their needs are addressed and resolved, particularly when compared with the traditional client experience of lengthy meetings to collect and verify information. The ability to create precise customized documents and streamline communications with clients via a single, integrated system improves the customer experience, increasing satisfaction, retention, and referrals.