Category Archives: news

Building Domain-Specific LLMs: Examples and Techniques The journey of customization begins with data collection and preprocessing, where relevant datasets are curated and prepared to align closely with the target task. This foundational step ensures that the model is trained on … Continue reading →

5 Insurance Chatbot Use Cases Along the Customer Journey In essence, integrating AI technologies enables AI insurance companies to automate routine processes, scale operations efficiently, and reallocate human resources to more strategic functions. This drives operational excellence and positions insurers … Continue reading →

Customer Service Outsourcing Solutions Customer service BPM Also, the company considers the entire customer journey and the needs of the persona, highlighting an excellent customer experience strategy. While offering email is still a must for most brands, other channels such … Continue reading →

Customer Service Outsourcing Solutions Customer service BPM Also, the company considers the entire customer journey and the needs of the persona, highlighting an excellent customer experience strategy. While offering email is still a must for most brands, other channels such … Continue reading →

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